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Inadequate Consent for Future Credit Checks

PIPEDA-2015-009Date: 2015 Summary: OPC determined that consent obtained through a 2008 credit application and a 2010 contract was insufficient for future or ongoing credit checks. Each “hard pull” of a credit report—given […]

Retention of Decision-Related Records

PIPEDA-2015-005Date: 2015 Summary: OPC found that a dealer violated PIPEDA when it could not produce a signed credit/financing application because the document was destroyed during an office move. The Commissioner confirmed that […]

Language of Consent

Language of Consent PIPEDA-2005-296Date: March 1, 2005 Summary: OPC recommended that banks revise its application forms to include clear disclosures aligned with federal guidance. Specifically, forms should state that (1) customers cannot […]
Language of Consent
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