🟠Bell Canada– Consumer Report Records, Risk & Consent Profile

Basic Info:Privacy Officer, The Bell Privacy Office
160 Elgin Street
Ottawa, Ontario K2P 2CA

Regulator(OPC),
Privacy Contact Email privacy@bell.ca

Runs Credit Check: Hard Inquiry / Soft Inquiry

Verification Status: 🔵 Verified within 90 days

Last OS File: This institution has not yet been evaluated for transparency or compliance.

Consent Quality

⚪ Not Reviewed:

No assessment of consent practices has been conducted yet.

Risk Disclosure

⚪ Not Reviewed:

No assessment of risk disclosure has been conducted yet.

Mandatory Notices

⚪ Not Reviewed:

No assessment of mandatory notice compliance has been conducted yet.

Consumer Transparency Improvements

This institution has not yet been reviewed. Check back soon for a full transparency report on consent, risk disclosure, and mandatory notices.

🔍 Regulatory Findings Database

Rabi Chitraker v. Bell TV
Date: Federal Court Decision(2013)

Summary: The Federal Court held Bell TV liable for conducting a “hard-pull” credit check on Mr. Chitraker without his valid consent when he ordered satellite TV service. The Court sharply criticized Bell’s conduct—calling it “high-handed,” involved a “royal runaround,” and noted Bell failed to respond to Federal Court proceedings. Although the plaintiff could not conclusively prove that the credit check caused the denial of a student loan, the Court awarded $20,000 in damages, comprising $10,000 in general damages and $10,000 in exemplary (punitive) damages.

Key Principle: Damages may be awarded under PIPEDA even without demonstrable actual harm—particularly where an organization’s conduct is blameworthy and compensation serves purposes of meaningful compensation, deterrence, and vindication of privacy rights.

View Full Federal Court Decision

đź“„ Supporting Documents

📣 User-Submitted Complaint

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